The Five-Star Service program is LG's specialized customer care program that provides a dedicated BSP technician, who will perform routine visits and complete necessary repairs to maintain product quality.
BSP: Business Solution Partner
Single point of contact - Contact your technician directly.
Timely Repairs and Routine Visits to help detect and resolve any potential issues.
Technicians are specially trained to perform services in Hotel environments.
Enter your zip code to see if Five-Star Service is available in your area:
Direct contact with a dedicated LG service technician.
Routine maintenance program - BSP technician will visit on-site for routine visit/maintenance for free!
BSP technician provides FTG (Free To Guest) software support.
New TV setup support.
Engineer visit for quality assurance.