Help Library


  • Operation
    LG Smart World Account Management - Creating LG Accounts
    With a unified LG account ID and password created through LG Smart TV, LG Cloud, LG Smart World (Mobile), LG Smart ThinQ, and LG Smart Air Conditioner, you can take advantage of all of the above LG Electronics services conveniently without ...
  • Troubleshooting
    Error Codes - Cooktop and Range
    >Select the type of unit from the list below for the appropriate troubleshooting steps: Electric RangeRadiant CooktopGas ModelsChild LockThe Child Lock code is not actually an error code, but the control panel will not operate. To disable t...
  • Troubleshooting
    Not Heating - Microwave
  • Troubleshooting
    Cooking Issues - Ranges
    Cooktop, oven, and burner temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.Select the option that is mostly relat...
  • Operation
    Installation - Over-the-Range Microwave Oven
    Installation - LG OTR Microwave Oven
  • Troubleshooting
    Key Pad Doesn't Work - Microwave Oven
    If buttons on the key pad are not responding when pressed, it may be possible that the CHILD LOCK feature is active.To test if the CHILD LOCK feature is deactivated:Press the STOP/CLEAR button on the microwave's keypad.Press and hold the ST...
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